Shipping policy

Thank you for visiting and shopping at Propel Energy. Following are the terms and conditions that constitute our Shipping Policy.

 Shipment processing time

 All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates
 

 Shipping charges for your order will be calculated and displayed at checkout.

  • In most cases we are able to deliver mobility products and living aids within 14 working days (many within 5 working days) and in any case goods should be received within 30 working days unless we advise you prior to reaching 30 working days that the goods will take longer.
  • For all international orders the buyer is responsible for import duty and taxes into their own country

Additional Shipping Charges Apply

Region

Postcode

Channel Islands

All postcodes containing GY and JE

Isle of Man

All postcodes containing IM

Scilly Isles

TR21 - TR25

Scottish Islands

HS1 - HS9
IV41 - IV49  /  IV51  /  IV55 - IV56
KW15 - KW17  /  KA27 - KA28
PA20  /  PA41 - PA49  /  PA60 - PA78
PH42 - PH44
ZE1 - ZE3

Scottish Highlands

KW1 - KW14
IV1 - IV40  /  IV52 - IV54  /  IV63
PA21 - PA38  /  PA80
PH16 - PH26  /  PH30 - PH41  /  PH49 - PH50

Northern Ireland

All postcodes containing BT

Isle of Wight

PO30 - PO41

Other

Anywhere other than the mainland UK
and not mentioned in this table